Medical Reimbursement

Medical Reimbursement Training

The healthcare environment has dramatically changed over the past decade and evolved to be a “dynamic” rather than “static” arena.

Healthcare providers have become increasingly aware of the importance of reimbursement to their practice of medicine, and as a result, you will need strong reimbursement skills to address this critical segment of your customer’s practice.

Home Study Training manuals have served to be the best guides for your Medical Reimbursement Managers (RBMs). The information contained in any such training manual when coupled with Instructor Led Training classes, equips the RBMs for success in the important role of an RBM.


Ground reality is:

1. Instructor Led Trainings create a unified and common session for knowledge enhancement- But only when your RBM is knowledge-ready with foundations.
2. Home Study Manuals are monotonous and fall flat when knowledge dissemination and retention is concerned.
3. Result- complete failure of your training program and a total Output-Miss.

What’s the solution then? How to make Home Study Manuals the real and best guides for your RBMs.?

Answer is – Blend it to the Business

Transform your Home Study Manual into a self-paced online interactive course that serves as the foundational curriculum.

Since the training manual is meant for self-paced home study, the content is organized in the format of a book/e-book. However, the same content organization cannot be utilized while converting the manual into a WBT. Conversion of a manual into a WBT is somewhat similar to making a movie from a novel.

Here comes ‘intelligent’ instructional design into play! Based on a comprehensive analysis of the training manual, we can see that a lot of content that can be ‘abridged’ or can be presented in a ‘feature’ format, instead of presenting it ‘as is’. Some of the ‘key features’ that we may consider are:

•Factoid/Trivia: Content in this section will be maintained, but learners will access the information from an icon embedded in a content screen. Such information will appear as a ‘pop-up’ or on ‘mouseover’.
•Terms & Definitions: (A compilation of various technical definitions used throughout the course) It can be accessible as a separate feature, but also linked within the content.
•Abbreviations & Glossary: (A compilation of abbreviations & technical terms) It can be accessible as a separate feature, but also linked within the content.
•Learning Links: This feature can provide links to useful Websites/documents. Very generic content can be presented with an overview and a link to website/document will be provided for further reading.
•Interactive Activities: Self-contained Flash interactions such as multiple choice, drag and drop, listening to terms and typing them, etc can be designed to provide self-assessment of subject material throughout the course.

It is worth to consider employing an assorted instructional approach for such content development. The assortment of instructional strategies will be chosen such that it maps to the principles of Adult Learning Theory, Gagne’s Nine Events of Instruction, and Bloom’s Taxonomy. We now can treat the existing content with an assortment of following three instructional strategies:

•Activating Strategy: The purpose will be to activate learners’ prior knowledge through the use of strategies that stimulate recall of prior learning.
•Cognitive Strategy: The purpose will be to provide a structured learning that actively promotes the comprehension and retention of knowledge.
•Summarizing Strategy: The purpose will be to promote the retention of knowledge through the use of engaging strategies designed to rehearse and practice skills for the purpose of moving knowledge into long-term memory.

Media Strategy- Multimedia can be employed for reasons of efficient encoding of learning and to sustain the interest of learners. Therefore, to support the instructional content with conceptual graphics, animations, and simulated demos and interactions, we can use media elements such as TEXT ELEMENTS, GRAPHIC ELEMENTS, ANIMATIONS, DEMOS & SIMULATIONS.

Measuring your RBMs on their knowledge acquisition is as important. We can now use PRE TESTS, INLINE KNOWLEDGE CHECKS & POST TESTS for the same.

Once through with such a self-paced web-based interactive home-study course, BET IT, your RBM will be pre-equipped to leverage an ILT session.

What have we done here? Created an amazing blended learning model. Whaddya Say?